Shipping policy

Thank you for choosing Emry Scrubs! We are dedicated to providing you with a seamless shopping experience, including a reliable and efficient shipping process. Please review our Shipping Policy to understand the details of our delivery charges and shipping procedures.

  1. Delivery Charge: Our standard delivery charge is up to £3.99 per order. The exact delivery charge will be calculated at checkout based on the weight and size of your order. Unless stated otherwise in any free delivery promotions we run, this charge will apply to all orders.

  2. Free Delivery Promotions: From time to time, we may offer free delivery promotions on specific items, orders exceeding a certain value, or during special events. During such promotional periods, the delivery charge will be waived, and you will enjoy free shipping on eligible orders. Any free delivery promotions will be clearly stated on our website or promotional materials.

  3. Courier and Shipping Time: We use Royal Mail as our trusted courier to ensure safe and efficient delivery of your orders. All orders will be processed and shipped within 2 business days of receiving your order confirmation. Please note that delivery times may vary depending on your location and the courier's service.

  4. Delivery Address: Please ensure that you provide an accurate and complete delivery address during the checkout process. Emry Scrubs will not be held responsible for any delays or delivery issues caused by incorrect or incomplete addresses.

  5. Non-Delivery or Delayed Delivery: In the rare event that you haven't received your order within the expected delivery timeframe, please reach out to us at emrystoreuk@hotmail.com, and we will investigate the matter promptly. We will do our best to resolve any delivery issues and provide you with an update on your order status.

At Emry Scrubs, we value your satisfaction, and we are committed to making your shopping experience as enjoyable as possible. If you have any questions or require further assistance, please don't hesitate to contact us.